Lumina

Terms of Use

Effective date: October 26, 2026

1. Who we are and agreeing to these terms

Lumina is a horoscope and astrology app for Android and iOS. It is run by Sophimaks Limited, a company registered in Cyprus ("we", "us"). In these terms, "you" means the person using Lumina.

By downloading or using Lumina, you agree to these terms. If you don't agree, please don't use Lumina.

Our Privacy Policy explains how we handle your data. It is part of these terms.

2. Who can use Lumina and your account

Age. You must be at least 18 years old to use Lumina. By using it, you confirm you are 18 or older. If we learn that a user is under 18, we will close the account and delete its data.

Where you can use Lumina. You may not use Lumina if you are in a country under EU, UN or US sanctions, or if you are on a sanctions list.

Using Lumina without signing in. You can use Lumina as a guest. Your profile is linked to your device. If you delete the app or change phones, you may lose your progress, streaks and points.

Signing in with Google. Signing in is optional. It lets you keep your profile and purchases across devices. You are responsible for keeping your Google account secure.

Accurate details. Your readings depend on the birth details you enter. Please make sure they are correct. You can edit them in the app.

One person per account. Your account is for you alone. Don't share, sell or transfer it.

3. For entertainment only

Lumina's horoscopes, readings and guide answers are for entertainment and self-reflection. Astrology is not a science, and we don't promise any reading is accurate or will come true.

Nothing in Lumina is medical, mental health, legal, financial, or other professional advice. Don't make important decisions about your health, money, relationships, work or safety based on Lumina. Talk to a qualified professional instead.

Lumina is not a crisis service. If you are in distress or thinking about harming yourself, contact your local emergency services or a crisis line in your country.

4. The AI guide

How it works. The Lumina guide is an AI chatbot. It runs on AI models from third-party providers, which may change over time. Its answers are generated automatically and can be wrong, incomplete or out of date.

Memory. The guide can save notes about you from your chats to make later answers more personal. You can see what Lumina remembers in Profile. See our Privacy Policy for how we handle chat data.

Rules for using the chat. You agree not to use the guide to:

• break the law, or help anyone else break it;
• harass, threaten or harm anyone, or share someone else's private information;
• send sexual content involving minors, or any content that sexualises children;
• get instructions for weapons, self-harm, violence or other dangerous acts;
• try to break, hack, overload or copy the app or the AI;
• trick the guide into ignoring its rules, or resell its answers as a service.

We may filter messages, limit the chat, or suspend accounts that break these rules.

5. Points, purchases, rewards and ads

What points are. Points are Lumina's in-app currency. You spend points to ask the guide questions. We show how many points each question costs before you ask it.

Earning points. You can earn points by completing tasks in the app, such as choosing to watch a video ad, and in other ways we may add over time. We decide which tasks earn points, how many points they give, and what things cost in points. We may change this at any time.

Buying points. You can also buy points inside the app. All purchases go through Google Play or the Apple App Store, under their terms. Prices are shown in the app before you buy and include any taxes the store adds.

Points have no cash value. Points are a limited licence to use features inside Lumina, not money or property. You can't sell, transfer, or swap them for cash or anything outside the app, and we won't exchange them for money. Points don't expire. Points are linked to your account or device. If you use Lumina as a guest and delete the app, your points may be lost. Sign in with Google to keep them.

Mistakes. If points are added to your account by mistake, or through a bug or misuse, we may remove them.

Fair play. Don't cheat to earn points. This includes using bots, scripts, emulators or modified versions of the app, exploiting bugs, faking task completion, or creating several accounts to collect rewards. If we find cheating, we may remove points, limit tasks or close the account.

Refunds. Refunds are handled by Google Play or the App Store under their refund rules. We can't issue refunds directly. If you are in the EU or UK, you agree that your purchase is delivered straight away, so the 14-day withdrawal right ends when the points are added to your account. This doesn't affect your rights if something you bought doesn't work.

Chargebacks. If you get your money back for a purchase through your bank or card provider, we may remove the points from that purchase. If points have already been spent, we may suspend your account until the issue is resolved. Please contact us first so we can try to help.

Streaks and ads. Streaks and other rewards have no cash value, and we may change how they work. Video ads come from Google AdMob, and an ad isn't always available. Ads are made by third-party advertisers. We don't endorse them and aren't responsible for their content or anything you buy from them.

6. Our content and your content

Our content. Lumina, its design, text, horoscopes, images, name and logo belong to Sophimaks or our licensors. We give you a personal, non-transferable licence to use the app on your own devices. You may not copy, sell, republish or reverse-engineer Lumina, scrape its content, or use it to train or build AI models.

Your content. You own what you type into Lumina, such as chat messages. You give us permission to store and process it to run the app and the guide, as described in our Privacy Policy. This permission ends when you delete the content or your account, except where we must keep it by law.

Guide answers. You can use the guide's answers for your own personal purposes. Other users may get similar answers, so we don't claim they are unique to you.

Feedback. If you send us ideas or suggestions, we may use them freely without paying you.

7. Changes, suspension and ending your account

Changes to Lumina. We may add, change or remove features at any time. We will try to tell you before removing something you paid for.

Changes to these terms. We may update these terms. We will change the effective date at the top. For important changes, we will tell you in the app before they take effect. If you keep using Lumina after that, you accept the new terms.

Ending your account. You can stop using Lumina at any time. You can delete your account in Profile or by emailing privacy@sophimaks.com. Deleting your account removes your points and rewards.

Inactive accounts. If you don't use Lumina for 24 months, we may close your account and delete its data, including your points, as described in our Privacy Policy. If we can reach you, we will warn you first.

Suspension by us. We may suspend or close your account if you break these terms, misuse the guide, or if the law requires it. Where it's reasonable, we will tell you why first. If we close your account for breaking these terms, you lose your points and rewards, including points you bought, as far as the law allows. If we close Lumina for good, we will give you notice.

8. Disclaimers and limits on our liability

As is. We provide Lumina "as is" and "as available". We try to keep it working well, but we don't promise it will always be available, error-free or accurate.

Limits. As far as the law allows, we are not responsible for:

• decisions you make based on horoscopes, readings or guide answers;
• indirect losses, such as lost profits, data or opportunities;
• problems caused by your device, internet connection, Google Play, the App Store or other services we don't control.

As far as the law allows, our total liability to you is limited to the amount you paid us in the 12 months before the claim, or EUR 50 if you paid nothing.

Your responsibility. If you misuse Lumina or break these terms, and someone makes a claim against us because of it, you agree to cover our reasonable costs from that claim, as far as the law allows.

What we don't limit. Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. If you are a consumer, these terms don't remove any rights your local consumer law gives you.

9. Law, disputes, app stores and contact

Governing law. These terms are governed by the laws of Cyprus. If you are a consumer living in another country, you also keep the protections of your local law.

Disputes. Please contact us first so we can try to fix the problem. If we can't, disputes go to the courts of Cyprus. Consumers can also bring a claim in the courts where they live.

Apple App Store. If you downloaded Lumina from the App Store, these terms are between you and Sophimaks, not Apple. Apple is not responsible for Lumina, its content, support or any claims about it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Your use of Lumina must also follow the App Store's Usage Rules.

Google Play. If you downloaded Lumina from Google Play, Google Play's terms also apply to your download and purchases.

Other terms. If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term straight away, we can still enforce it later. We may translate these terms. If a translation differs from the English version, the English version applies.

Contact.